Shipping, Return & Refund Policy

Goods will be shipped out within 2 working days upon payment received. You will received an email notification when your products is shipped out.

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Via Condotti will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7days after the confirmation.

Please return your purchase to the following address:
Echotex Marketing Sdn. Bhd.
No.13, Jalan P/13, Kawasan MIEL, Seksyen 10,
Bandar Baru Bangi, 43650, Selangor.

Please contact us at if you have any questions or doubts.